Highly Professional - Cleaning Review

Review on ServiceMaster NCR in Alexandria, Virginia

Rating: 5 Star Moving Rating, Posted by Joseph S on Jan 14, 2012

Professional work from start to finish! My elderly parents had a flooded basement due to an extended power outage and subsequent sump pump failure. I assisted them in choosing a water & mold mitigation & remediation company to deal with what was an enormous mess! As soon as Nicole Labrie took measurements and made an assessment of the damages, I knew ServiceMaster was the company for the job! After I returned to my own home in another state some distance away, Nicole stayed in constant touch with me by phone and e-mail, in order to keep me up to date with the work being performed by ServiceMaster. She took a personal interest in overseeing the project to a smooth and very satisfactory completion. My Mother & Father were very impressed with how polite and professional "the workers" were. Desiree McGeough in the accounting department has been patient and persevering in dealing with insurance company. I give ServiceMaster an A not only for the great job they did, but also for making a very stressful situation tolerable for my elderly parents.
Many thanks from the bottom of my heart!!!

ServiceMaster NCR in Alexandria, Virginia Service Overview

Quote or Order ID:
Carpet/Upholstery service used: No
Water/Flood cleanup service used: Yes
Fire/Smoke cleanup service used: No
Disaster restoration service used: No
Mold remediation service used: No
Content restoration service used: Yes
Air duct cleaning service used: No
House cleaning maid service used: No
Tile grout cleaning service used: No
Window cleaning service used: No
Janitorial service used: No
Chimney sweep service used: No

Country: USA
State: Virginia
Arrived on: On time

Primary contact person (Salesman):
Secondary contact person:

ServiceMaster NCR in Alexandria, Virginia Cleaning Rating

Honesty: 5 Star Cleaning Rating
Experience (Professionalism): 5 Star Cleaning Rating
Promptness (Hold times): 5 Star Cleaning Rating
Communication: 5 Star Cleaning Rating
Appearance: 5 Star Cleaning Rating

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