Name: ServiceMaster by Ryberg, Illinois
Item: ServiceMaster by Ryberg, Illinois
Rating: 5
Author: Laurel

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Laurel

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I had just recently used Ryberg to clean two rooms of carpet after being referred to them. Unfortunately after the 4th of July holiday our dog had an incident with a plate of chocolate chip cookies that ended up not agreeing with him and we were then faced with a mess on our hands on our recently cleaned carpeting, at 10:30 p.m. Being unsure how to best treat the “issue” after the initial emergency clean up, I called the Ryberg number just hoping to leave a message to have someone call me in the morning. Was very surprised to hear “if you have a carpet emergency press “0”. Which I did and got an answering service who forwarded my message to Ryberg much as you would a call to a doctor after hours. Lo and behold I received a call back from Mr. Ryberg in probably 5 minutes. Impressive. He said he would have someone out first thing in the morning and told me what to do/not do with the stain in the meantime. The truck just left this morning and Eric and his partner couldn’t have been more professional and helpful. They were in and out quickly and smoothly and my stain has miraculously disappeared. However, they did say that it may wick back up upon drying in which case they encouraged me to call them back to have the stain retreated for free. Can’t beat good old customer service. HIGHLY recommend this company. Thanks Ryberg!

Emergency Pet Stain Cleaning
Carpet/Upholstery Cleaning
USA / Illinois
11 years ago
Laurie

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I had just recently used Ryberg to clean two rooms of carpet after being referred to them. Unfortunately after the 4th of July holiday our dog had an incident with a plate of chocolate chip cookies that ended up not agreeing with him and we were then faced with a mess on our hands on our recently cleaned carpeting, at 10:30 p.m. Being unsure how to best treat the “issue” after the initial emergency clean up, I called the Ryberg number just hoping to leave a message to have someone call me in the morning. Was very surprised to hear “if you have a carpet emergency press “0”. Which I did and got an answering service who forwarded my message to Ryberg much as you would a call to a doctor after hours. Lo and behold I received a call back from Mr. Ryberg in probably 5 minutes. Impressive. He said he would have someone out first thing in the morning and told me what to do/not do with the stain in the meantime. The truck just left this morning and Eric and his partner couldn’t have been more professional and helpful. They were in and out quickly and smoothly and my stain has miraculously disappeared. However, they did say that it may wick back up upon drying in which case they encouraged me to call them back to have the stain retreated for free. Can’t beat good old customer service. HIGHLY recommend this company. Thanks Ryberg!

Carpet Stain Removal
Water/Flood Cleanup
USA / Illinois
11 years ago
Erv C

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I was very satisfied with ServiceMaster by Ryberg’s service. Their employees are very easy to deal with and worked very hard to clean up the mess made by the flood. I would highly recommend them.

Flood damage
Water/Flood Cleanup
USA / Illinois
11 years ago

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