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ServiceMaster Clean of Oklahoma City

Oklahoma
Air Duct & HVAC CleaningBoard Up ServicesCleaning CompaniesContents RestorationDisaster RestorationEmergency ServicesFire RestorationFire/Smoke CleanupMold RemediationRestoration CompaniesWater RestorationWater/Flood Cleanup
2 Reviews
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ServiceMaster Clean of Oklahoma City States of Operation: Oklahoma

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  1. Greg Ogle
    Honesty

    Experience (Professionalism)

    Promptness (Hold times)

    Communication

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    Overall Rating

    Just a up-date for any of you that maybe considering using ServiceMaster of Oklahoma City. The fire that destroyed most everything I owned happened the 1st week in July 2013. As you can see this will be the 2nd time I have posted a review on this company. The reason I keep posting reviews is simple, many of the items ServiceMaster took to their shop to be treated for smoke and water damage have not been returned to me. I did receive a call from Adam not to long after posting my 1st review and some of my belongings were returned to me, but not all. Adam told me the items were still being treated for smoke and water damage and would be returned at a later date. Again I have not heard a word from Adam or ServiceMaster since. I have to ask you Adam, is this due to another office communication breakdown? Is there some reason you and your company are not willing to complete the job you have already been paid for and return to me what was mine? Maybe my attorney will have better results in dealing with you and ServiceMaster.

    Greg Ogle

    Items Taken

    Water/Flood Cleanup

    USA / Oklahoma

    9 years ago
  2. Greg Ogle
    Honesty

    Experience (Professionalism)

    Promptness (Hold times)

    Communication

    Appearance

    Overall Rating

    On July 1st 2013 a fire destroyed my storage unit and all of its contents. I contacted Service Master Clean of Oklahoma City and arranged to meet Adam Orendac and his crew at my storage unit the next morning. I was surprised to see Adam and his crew already at the unit with most of the contents all ready removed when I arrived. Adam showed me a few pictures and other items that he was loading into the back of his company truck so he could take it back to their shop to be refurbished. Once completed he said they would be returned to me. Some of the items taken included 2500.00 to $3000.00 dollars worth of tools taken out of my Matco Toolbox which I found by the outside dumpster, a Dremel Band saw, and a toolbox for the back of a pick-up. More important than the tools that left with Adam that day are all of the pictures I had of my family and kids and a box of slides of them growing up. I have made many attempts to contact Adam and have even called the office and complained to the manager and have not received a return call from either one of them. I hope this information will help you make a better decision than I did.

    Think twice before hireing this company

    Disaster Restoration

    USA / Oklahoma

    10 years ago

Oklahoma
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